FAQs Subscribe & Save Program

FAQs Subscribe & Save Program

• How does the Terrasil Subscribe & Save program work?

  Subscribe & Save makes it easy to keep your favorite products on hand while saving money on automatic. Here’s how you can get auto-delivery:

  • Go to the product that you want.
  • Select the "Subscribe & Save" button on eligible product pages.
  • Choose your delivery schedule: every 1, 2, or 3 months.
    
  • Select your desired quantity and add to cart.
  • Check out as normal - you'll receive an email confirmation with details and access to your subscription control panel.
  • You'll save 10% or more on every recurring order, with the convenience of "set it and forget it"!
• How do I change or stop my delivery schedule?

  Simply sign into your Aidance account and click Manage Subscriptions. You can adjust your delivery frequency, pause shipments, or cancel at any time.

• How do I update my shipping address or payment method?

  Log into your Aidance account, go to Manage Subscriptions, and update your details in just a few clicks.

• Are all Terrasil products available for Subscribe & Save?

  Currently, only select products are eligible, but we’re adding more on a regular basis. Check back often to see what’s new!

• Can I use coupons with my Subscribe & Save orders?

  Subscription discounts cannot be combined with promotional codes. If you’d like to use a coupon, we recommend placing a separate one-time order.

• Is Subscribe & Save available outside the U.S.?

  Subscribe & Save is currently available only to customers with U.S. shipping addresses (select items may be limited to the 48 contiguous states).

• What if I have more questions?

  Our customer support team is happy to help. Contact us at support@aidance.com or call 1-401-432-7750 during regular business hours.