FAQs Terrasil Guarantee & Support
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Do Terrasil® products come with a money-back guarantee?
Yes. We proudly back every Terrasil product with a 90-day money-back guarantee. If our products do not meet your expectations, simply return them within 90 days for a full refund (less shipping and handling). This guarantee applies to products purchased directly from Aidance, authorized resellers, or authorized marketplaces such as Walmart.com or eBay.com.
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How do I return a product?
To start a return, you can:
- Visit our Return a Product page to initiate online.
- Call us at 1-401-432-7750 to speak with Customer Support.
- Email support@aidance.com
Refunds are typically processed quickly, and fewer than 3% of customers ever return their products.
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What support is available after purchase?
We offer Confidential Product Support to help guide you during your use of Terrasil. If you have questions about application or expected results, contact our support team at 1-401-432-7750 or support@aidance.com
